Early, accurate expert diagnosis and assessment,
high-quality information, and individual care plans are the springboard for informed choice for people with long-term conditions.
Armed with a clear understanding of the full range of services that are available and what options best suit their personal circumstances and aspirations, people with long-term conditions will no longer have to be passive recipients of services.They will have the opportunity to be active citizens, participating on an equal footing with professionals in determining what is right for them.They will be able to choose the right service for them, at a time and place convenient to them and delivered by the professional best placed to offer that care.

By the end of the next Parliament
Everyone with a long-term condition should receive early, accurate and expert diagnosis of their condition and assessment of their needs.

Comprehensive health information resources should offer everyone equal access to high-quality health information to help them make decisions about their lives with a long-term condition and about their treatment and care. Such resources should be developed with voluntary organisations, taking advantage of their substantial expertise in this field.

Everyone with a long-term condition should be offered a personal care plan and should be offered a choice of appropriate, convenient and accessible lay-led self-management programmes.