Two: Information and support

People with long-term conditions and their families and carers need access to accurate, high-quality, consistent information, in a range of formats appropriate to their needs. They should be offered support to guide them through shared decisionmaking at every stage of their condition.

Despite the plethora of health-related information in the media, people with long-term conditions still report difficulty in finding the information they need, at the time they need it, and in an accessible format. There are many examples of good practice in the provision of information to patients, both locally and nationally. It is time now to bring these together to ensure a comprehensive system, equally available to all.

By the end of the next Parliament
Comprehensive health information resources should offer everyone equal access to high-quality health information to help them make decisions about their lives. Such resources should be developed with voluntary organisations, taking advantage of their substantial expertise in this field.



Hadleigh Practice Information Service

An information service was set up in Hadleigh Practice to provide information and support in all areas of health. On diagnosis, patients can be given an ‘information prescription’ from their GP to inform them about the service and how it can be accessed.

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